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Get started with ReplyBridge
If you found us on Instagram and left a comment, thank you. This page is the full guide we send by DM—so you can install the app and finish setup without guessing any steps.
What ReplyBridge does (in plain words): When someone comments on your post, it can send them a private message (DM) you wrote ahead of time, and/or leave a public reply under their comment—so you don’t have to copy‑paste the same answer all day.
Who this is for: Shop owners, creators, and anyone running an Instagram Business or Creator account who wants to save time on comments and DMs.
Before you begin (2-minute check)
ReplyBridge works with Instagram’s official tools. Please check:
- Account type — Your Instagram should be a Business or Creator account (not a personal profile only).
- Facebook Page — Instagram often needs to be connected to a Facebook Page. If you’re not sure, open the Instagram app → Settings → Account and follow Meta’s prompts, or use the hints inside ReplyBridge when you connect.
If something here is missing, the app will usually tell you what to fix.
Step 1 — Install the app
Fastest way: open this link on your iPhone and tap Get or Download:
👉 ReplyBridge on the App Store
Or:
- Open the App Store on your iPhone.
- Search for ReplyBridge and install the app by TLDR (same as our Instagram bio).
- Open ReplyBridge once so it can finish any updates.
No iPhone?
ReplyBridge is built for iOS today. If you use Android, watch our Instagram for updates—or send us a message via Contact.
Step 2 — Sign in to ReplyBridge
- Open ReplyBridge.
- Sign in with the method shown on screen (for example email or Sign in with Apple—whatever the app offers).
- Stay logged in so Instagram stays connected later.
You do not need to create a “developer” account or touch any coding settings.
Step 3 — Connect your Instagram
- In the app, find Connect Instagram, Link account, or similar.
- The app will open a browser (often Safari) to log in to Facebook / Instagram and approve permissions. This is normal and required by Instagram.
- Approve the permissions the app asks for—ReplyBridge only uses what it needs to read comments and send messages you configure.
- When you return to ReplyBridge, you should see that your account is connected or active.
If it fails: Check Wi‑Fi, update Instagram and Facebook apps, then tap Connect or Try again inside ReplyBridge. See also Connect Instagram for a bit more detail.
Step 4 — Choose a post and turn on automation
- In ReplyBridge, open your recent posts (or media list).
- Pick one post you want to automate first—for example a post that gets lots of “How much?” or “Link please?” comments.
- Turn on automation for that post (the exact switch name may say Auto DM, Automation, or similar).
You can start with one post only. You can add more later.
Step 5 — Write your messages (the important part)
For that post, set:
| What you set | Simple explanation |
|---|---|
| DM message | The private message people receive in their inbox after they comment. Put your price list, link, coupon code, or “reply YES” instruction here. |
| Keywords (optional) | Only react when the comment contains certain words (e.g. “price”, “link”). Helps avoid spam. |
| Public reply (optional) | A short answer everyone can see under the comment—great for FAQs. |
| Once per person | Sends the DM only once to the same person on that post—useful for giveaways or lead capture. |
| How long it runs | Your automation turns off after a date you choose—good for limited sales or events. |
Save your settings. From then on, new comments on that post can trigger your DM and reply automatically, according to your rules.
Step 6 — Check that it works
- From another account (or ask a friend), leave a test comment on the post you enabled.
- Wait a short moment. The account should receive your DM and/or see your public reply, depending on what you turned on.
If nothing arrives, double‑check: correct post selected, keywords match the test comment, automation window not expired, and Instagram still connected.
Need more help?
- Short how‑to: How to use ReplyBridge (same ideas, a bit more detail).
- Connection issues: Connect Instagram.
- Questions for our team: Contact — include your Instagram handle and what step you’re stuck on.
For marketers & creators
Ideas for posts, Reels, and carousels live under Marketing & tips—still written for people who run Instagram, not for engineers.
Welcome aboard—we’re glad you’re here from Instagram.